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Bespoke claims handling solutions tailored to the needs of our brokers partners to improve customer loyalty

ALI Assists works directly with brokers keeping in consideration their unique requirements and needs. Our comprehensive range of claims management services offers the perfect solution for all their claims handling and accident assistance requirements, providing great customer service.

Our end-to-end claims handling solutions have been designed to cover all aspects of accident management services, making sure you and your customers are always taken care of from start to finish.

We take great pride in offering unmatched customer service to our clients. We completely understand the importance of customer satisfaction, which is why we follow a customer focused approach to exceed clients’ expectations. We firmly believe that our service can add value to your business and help you build customer loyalty.

End-to-end Claims Management Solutions

Dedicated to offering services that add value and reduce the administrative burden of handling vehicle claims

Our end-to end claims management solutions offer the best solutions to our broker partners. Delivered as a white labelled proposition, our efficient delivery of virtual claims facilitates our clients to focus on building lasting relationships with their clients instead of running after insurers for settlement updates.

ALI Assist completely understands your primary concern as an insurance broker to improve customer retention. And we are also aware that the quality of service experienced when making a claim following a reported accident has a direct influence on policy renewal for your clients. Our services are all white label, reinforcing your branding and offering a seamless service to your clients.

Some features of our Broker package include:

  • Customised, white labelled, 24/7 FNOL (first notification of loss)
  • Comprehensive claims management solutions for non-fault and at-fault accidents
  • A nationwide network of repair services
  • Like for like replacement vehicles
  • Motor legal expense insurance
  • Comprehensive claims reporting including risk profiling and key financial information
  • Uninsured loss recovery service (ULR)
  • Legal expense insurance (LEI)
  • Professional and experienced claims advisors and managers
  • Excellent revenue opportunities
  • Third party intervention

Working with our Broker partners

Partner with a dynamic, forward thinking company dedicated to helping you grow your business

We work in close collaboration with our broker partners to make sure they are able to provide unmatched level of customer service to their clients. Our broker package has been designed especially to help our broker partners enhance their service proposition whilst ensuring their customers receive the best accident management services.

With several years of experience under our belt, we have developed a reputation for excellence by offering a comprehensive solution that offers so much more than a traditional accident management service. We are dedicated to providing your clients with a seamless, white labelled accident management service when they need help the most.

Schedule an Appointment today!

For further details on or tailored broker packages, schedule an appointment today by calling us on 0207 998 7248 or 0208 166 1695 or email us at

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